Sr Mgr Outpatient Practice

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality, and patient experience. From best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

About the Role

This role is full-time, working office hours Monday to Friday. Inova is consistently ranked a national healthcare leader in safety, quality, and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Responsibilities

• Provides consultation to outlying hospitals or clinics through the UWHC Regional Affairs and Nursing Consultation Center programs.
• Acts as a consultant and clinical resource to clinic staff through the provision of patient care and coordination of care.
• Supports patient advocacy and patients' Bill of Rights while developing, maintaining, and evaluating patient care standards for the clinics.
• Enforces adherence to Inova Health System's policies/procedures while developing and facilitating a working environment that encourages professional autonomous nursing practice and participation by staff in decisions influencing patient care.
• Ensures that quality monitoring occurs in clinics and that findings are used to improve practice and reduce potential for patient complications.
• Develops/designs a multidisciplinary quality improvement program for each clinical area.
• Assists faculty and other healthcare educators in familiarizing postgraduate medical residents and other students with an understanding of the economic and administrative issues relevant to practice areas.
• Serves as a liaison with the medical staff to identify issues of mutual concern, solve problems, review staffing plans, and ensure effective clinic operations.
• Develops and implements an ongoing process for problem-solving that includes input from physicians, Imaging, and Inova leadership.
• Oversees assigned department or functional area to ensure it is performing effectively, which may include but is not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks.

Requirements

• Bachelor’s degree in relevant field (or 4 years of experience in lieu of degree).
• 2 years healthcare management experience AND 3 years of experience in healthcare operations in an ambulatory or hospital setting.

Preferred Qualifications

• Strong working knowledge of Patient Access/Registration/Scheduling coupled with clinical knowledge and leadership.
• Experience leading a large team.

Benefits

• Committed to Team Member Health: offering medical, dental, and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave.