Patient Recruitment & Retention Specialist - US - FSP

Parexel is seeking a Patient Recruitment & Retention Specialist to join our dynamic FSP team. This role will be key in supporting the successful implementation of patient recruitment and retention efforts across programs.

About the Role

The primary role is providing general support to the Patient Recruitment & Retention team in delivering and maintaining the team’s objectives.

Responsibilities

• Provides general support to the Patient Recruitment & Retention expertise area in delivering and maintaining the team’s objectives.
• Supports the Patient Recruitment & Retention team with administrative activities including but not limited to:
  • Updating internal status reports, meeting agendas and minutes
  • Organizing teleconferences
  • Reviewing / filing vendor reports
  • Finance tracking
  • Contracting / SOW development and processing
  • Maintaining internal ROI reporting of team efforts
  • Supporting internal and external review / approval clinical & MLR process and related documentation tracking
• Manages Patient Recruitment material approvals, printing and shipping.
• Assist with vendor reporting / tracking and ensure all files are up to date with clear history of activities and decisions.
• Partner with Patient Recruitment Managers and study team members to file documents in the electronic Trial Master File (eTMF) for relevant projects according to applicable study specific requirements and Standard Operating Procedures.
• Assist with the development and review of content and participate in UAT (User Acceptance Testing), as needed.
• May contribute to the development and/or review of content for presentations and operations plans for programs.
• Assist with other clinical systems enhancements/projects and department initiatives as necessary to meet business needs such as development of training materials.

Requirements

• 2+ years of hands-on clinical research Patient Recruitment experience in a pharmaceutical, biotech, contract research organization, or patient recruitment agency is required.
• Bachelor's degree is required.

Skills

• Proficiency in Microsoft Office Suite.
• Strong organizational, interpersonal, and team-oriented skills.
• Excellent verbal, written, communication, and time management skills.
• Ability to perform several tasks simultaneously to meet deadlines in a dynamic environment.
• Ability to be flexible, adapt to change, as well as work as part of a team in a matrix environment under close supervision.