Patient Recruitment Specialist - US East Coast - FSP

Parexel is seeking a Patient Recruitment & Retention Specialist to join our dynamic FSP team. This role will be key in supporting the successful implementation of patient recruitment and retention efforts across programs.

Responsibilities

• Provides general support to the Patient Recruitment & Retention expertise area in delivering and maintaining the team’s objectives.
• Supports the Patient Recruitment & Retention team with administrative activities including but not limited to:
  • Updating internal status reports, meeting agendas, and minutes.
  • Organizing teleconferences.
  • Reviewing and filing vendor reports.
  • Finance tracking.
  • Contracting and SOW development and processing.
  • Maintaining internal ROI reporting of team efforts.
  • Supporting internal and external review and approval of clinical and MLR processes, including related documentation tracking.
• Manages Patient Recruitment material approvals, printing, and shipping.
• Assists with vendor reporting and tracking, ensuring all files are up to date with a clear history of activities and decisions.
• Partners with Patient Recruitment Managers and study team members to file documents in the electronic Trial Master File (eTMF) for relevant projects according to applicable study-specific requirements and Standard Operating Procedures.
• Assists with the development and review of content and participates in UAT (User Acceptance Testing), as needed.
• May contribute to the development and/or review of content for presentations and operations plans for programs.
• Assists with other clinical systems enhancements/projects and department initiatives as necessary to meet business needs, such as the development of training materials.

Requirements

• Based on the East Coast of the U.S.
• 2-5 years of hands-on clinical research Patient Recruitment support experience.
• Direct experience working in a pharmaceutical, biotech, contract research organization, or patient recruitment company.
• Bachelor’s degree is required.

Skills

• Proficiency in Microsoft Office Suite.
• Strong organizational, interpersonal, and team-oriented skills.
• Excellent verbal, written, communication, and time management skills.
• Ability to perform several tasks simultaneously to meet deadlines in a dynamic environment.
• Ability to be flexible, adapt to change, and work as part of a team in a matrix environment under close supervision.