Patient Navigator - McLaren Heart and Vascular Institute - Remote

About Us

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Patient Navigator - McLaren Heart and Vascular Institute - Remote

Position is located in Southeast Michigan. This position has the ability to work remotely on either a part- or full-time basis as determined by MMG leadership. Candidate must be located in Michigan.

• Serves as the primary point of contact for patients navigating cardiovascular care, including general cardiology, interventional cardiology, and cardiac surgery.
• Coordinates appointments, testing, procedures, and consultations across McLaren hospitals, outpatient centers, and physician offices.
• Facilitates timely referrals between referring and receiving providers to ensure continuity of care.
• Affords assistance to patients and families in understanding diagnoses, treatment options, care plans, and next steps.
• Collaborates with subsidiary hospital cardiovascular teams to standardize navigation processes and share best practices.
• Works closely with cardiologists, interventional cardiologists, cardiac surgeons, and other specialists to align scheduling and transitions of care.
• Utilizes the electronic health record to document navigation activities and track patient progress.
• Maintains patient compliance with follow-up and care plans; identifies and resolves barriers to access.
• Supports systemwide initiatives to improve access, patient satisfaction, readmissions, and outcomes.
• Participates in committees, multidisciplinary rounds, and case conferences.
• Collects data for navigation metrics, access dashboards, and performance reporting.
• Promotes patient education and empowerment throughout the care continuum.

Required

• High school diploma or equivalent
• 3 years of clinical experience (for example, Medical Assistant, LPN) in cardiology, interventional cardiology, or cardiac surgery

Preferred

• 2 years experience in a multi-hospital or integrated health system
• 2 years experience in care coordination, case management, or navigation preferred.

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.