Patient Management Representative

Job Responsibilities

• Benefit Verification for Insurance Changes, Therapy Changes & Dose Changes
• New / ReAuthorization under new insurance plan for insurance changes
• New / ReAuthorizations for drug or dose changes under existing plan
• Update payor information and binoculars in CPR and CareTend
• Update existing orders to show the correct payor in CPR and CareTend
• CCX Monthly Verifications
• Manage internal email communication to and from other departments
• Attend to Urgent / Same Day Requests
• Other duties as assigned

Physical Demands

• Regularly required to talk and listen
• Absolutely required to lift files, open filing cabinets and bend or stand as necessary
• Occasionally required to lift office products and supplies of up to 20 pounds

Benefits & Perks

• Comprehensive Medical, Dental, and Vision Package
• 401(k) Plan with Company Match
• Paid Time Off: Vacation, Sick Time, Personal Days, and Paid Holidays
• Life Insurance: Standard coverage with optional enhancements
• Employee Assistance Program: Free counseling and coaching sessions
• Emotional Well-being and Work-Life Balance Resources
• Short & Long-Term Disability: Company-paid with optional supplements
• Accidental Death and Dismemberment Insurance
• FSA and HSA: Manage healthcare expenses
• Commuter Spending Programs
• Volunteer and Engagement Opportunities
• Employee Referral Bonuses
• Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans

Equal Employment Opportunity

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.