Patient Interviewer
Temple Health – Temple University Health System · Philadelphia, PA · Yesterday
AdministrativeFull-time
About the role
Ensures accurate and efficient patient registration for hospital services.
Responsibilities
- Gathers and processes registration, billing, and related information from patients in various departments including Admissions, Outpatient, Radiology, and Emergency Department.
- Verifies patient insurance coverage and benefits.
- Reviews and explains the registration process to patients and their families.
- Promotes a positive patient experience as the initial interaction with the hospital.
Requirements
- High School Diploma or Equivalent required, or combination of relevant education and experience may be considered.
- 3 years of experience in Patient Access required.
- Knowledge of insurance requirements, insurance verification, and 3rd party billing required.
- 3 years of experience in a related role required.
Qualifications
- Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience.