Patient Interviewer-FT/35hrs/12am-8am

About the role

Ensures accurate and efficient patient registration for hospital services.

Responsibilities

• Gathers and processes registration, billing, and related information from patients in various areas including Admissions, Outpatient, Radiology, and Emergency Department.
• Verifies patient insurance coverage and benefits.
• Reviews and explains the registration process to patients and families.
• Promotes a positive patient experience as the initial interaction with the hospital.

Requirements

• High School Diploma or Equivalent required, or combination of relevant education and experience may be considered.
• 3 years experience in Patient Access required.
• General knowledge of insurance requirements, insurance verification, and 3rd party billing required.
• 3 years experience in a related role required.

Qualifications

• Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience.