Patient Interviewer- (4 to Mid/ EOW Hol)

About the role

Ensures accurate and efficient patient registration for hospital services.

Responsibilities

• Gathers and processes registration, billing, and related information from patients in various departments including Admissions, Outpatient, Radiology, and Emergency Department.
• Verifies patient insurance coverage and benefits.
• Reviews and explains the registration process and flow to patients and families.
• Promotes a positive patient experience as the initial interaction with the hospital.

Requirements

• High School Diploma or equivalent required, or combination of relevant education and experience may be considered.
• Required experience: 3 years in Patient Access.
• General knowledge of insurance requirements, insurance verification, and 3rd party billing.
• Required experience: 3 years in a related role.

Qualifications

• Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience.