Patient Flow Manager - Seattle, WA

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services including: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.

About the role

As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

Responsibilities

• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
• Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
• Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
• Orients, trains, and develops all levels of personnel such as dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
• Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
• Performs other duties as assigned.

Requirements

• Management experience in hospital environment and/or patient transportation.
• Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
• Basic computer skills with Windows-based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
• Associate’s degree is preferred.
• CPR/BLS Certification required.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

$80,169 - $81,000