PATIENT FLOW MANAGER, HOSPITAL / HEALTHCARE

Job Summary

Summary: As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

Essential Duties and Responsibilities

• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
• Affords coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
• Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
• Assists in orienting, training, and developing all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
• Affords assistance to unit directors in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
• Performs other duties as assigned.

Qualifications

• Management experience in hospital environment and/or patient transportation.
• Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
• Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
• A degree in a related field is preferred.

Pay, Benefits, and Schedule

Salary: Not specified
Other Forms of Compensation: Not specified
Pay Grade: 10
Benefits: TouchPoint offers a comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Application Information

Applications are accepted on an ongoing basis.

Company Information

TouchPoint is a member of Compass Group USA. Compass Group is an equal opportunity employer. For more information about the company and its commitment to diversity and inclusion, please visit here.