Patient Engagement Lead – Global Clinical Trial Recruitment and Retention

Job Responsibilities

• Full Ownership of Global Recruitment Strategy
• Translate strategy into execution by driving day-to-day delivery, performance tracking, and continuous optimization
• Serve as the accountable lead for enrollment outcomes, proactively identifying risks and implementing mitigation plans
• Lead global, multi-region recruitment programs, ensuring alignment across geographies, study teams, and solution partners
• Operate as the central point of coordination across stakeholders to ensure seamless execution and delivery
• Drive consistency and quality in strategy implementation across all regions and phases of the study
• Sponsor-Facing Leadership
• Act as a primary point of contact for sponsors on all recruitment-related activities
• Provide strategic guidance, performance insights, and clear recommendations to optimize enrollment outcomes
• Lead discussions on strategy performance, risks, and innovative approaches to accelerate recruitment
• Vendor & Partner Oversight
• Identify and lead selection of recruitment solution partners aligned to study needs and indication
• Oversee vendor performance, ensuring accountability to scope, timelines, and quality standards
• Resolve vendor-related challenges independently, maintaining momentum and delivery
• Operational Execution & Delivery
• Own the development and lifecycle management of the Participant Engagement Plan (PEP)
• Oversee execution of patient-facing tactics, including material development, translation, distribution, and inventory management
• Ensure all deliverables meet sponsor expectations, regulatory requirements, and internal quality standards
• Financial & Project Accountability
• Manage recruitment-related budgets, forecasts, and scope changes
• Ensure financial discipline and proactively address out-of-scope activities through appropriate change processes
• Provide accurate reporting, projections, and updates to support overall study success

Required Qualifications

• Bachelor’s degree in Life Sciences, Healthcare, or a related field
• 5+ years of experience with full ownership of global patient recruitment and retention strategy and execution within clinical research
• Demonstrated experience serving as the accountable lead for day-to-day delivery of recruitment strategy for sponsors
• Proven track record managing global, multi-phase clinical trials (Phase I–IV) across a variety of therapeutic areas
• Experience leading global programs across regions, with accountability for overall management, execution, and results
• Ability to operate independently and “hit the ground running” in a fast-paced, sponsor-facing environment
• Strong expertise in data-driven enrollment strategies, including performance tracking and mitigation planning
• Advanced vendor management experience, including selection, oversight, and performance optimization
• Experience managing budgets, forecasting, and scope changes
• Excellent communication and stakeholder management skills, with the ability to influence at all levels