Patient Education Specialist - Bluhm Cardiovascular Institute Full-time Days

About the role

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Responsibilities

• Effectively communicates with all clinicians and patients involved in patient education and the Health Learning Center.
• Coordinates the review of vendor materials and classes and assures compliance with standards.
• Assesses and communicates patient education staff development needs to the Patient Education Program Manager.
• Conducts educational programs for appropriate physician, nurse and patient groups in pertinent clinical area.
• Monitors quality and accessibility of patient education materials throughout NMC.
• Assists in the efficient and timely review and/or development of NMC educational materials (video, print, including the Intranet and Internet) and assures compliance with standards.
• Clinical Provides patient education consultation using in-depth clinical knowledge, skills and expertise across the continuum of care
• Provides quality, comprehensive and coordinated patient education resources and services.
• Guides staff in methodologies to evaluate indicators of quality patient education
• Professional: Integrates research-based knowledge and clinical expertise in decision making
• Develops and gives presentations on topics related to patient education
• Writes papers related to patient education and presents for publication
• Exemplifies a professional image in appearance, manner, and presentation
• Advocate for patients, families, coworkers, the community, and nursing profession
• Education Participates in programs to meet continuing education needs of staff.
• Serves as a resource to staff in the development of appropriate learning materials
• Provides formal education to both internal and external groups pertinent to area of specialty.
• Provides formal orientation and education of staff pertinent to area of specialty.