Patient Coordinator (PRN)

About the role

This PRN position offers ultimate flexibility: shifts are assigned two weeks to a month in advance, allowing you to plan around your life. While it does not provide full-time hours, it supports the team during PTO and other coverage needs, giving you a dynamic workflow and the chance to gain experience in the field.

All hires must attend seven days of weekday training (Monday–Friday).

Responsibilities

• Serve as the initial point of contact for patients, referring physicians, and the public on behalf of the imaging center, including welcoming patients and family members, making visitors comfortable, and anticipating their needs.
• Check patients in, answer telephones, route incoming calls, schedule patient appointments, and collect patient balances at time of service.
• Perform other front-office and desk duties as necessary.

Qualifications

• High School Diploma or equivalent.
• 0–2+ years of experience in a customer support or hospitality role.
• Strong customer service background and focus.
• Professional written and verbal communication skills.
• Working knowledge and ability to perform accurately and efficiently on a computer.
• Demonstrated ability to multitask.
• Ability to work in a fast-paced environment.

Preferred: Experience in a physician practice or other medical services office; knowledge of medical terminology; prior patient collections experience in a medical setting; medical records experience; Bachelor’s Degree.