Jobs · Healthcare · North Carolina

Patient Coordinator (PRN)

Plan A Health · Charlotte, NC · 2 wk ago
HealthcareFull-time

About the role

Serve as the first point of contact at an outpatient diagnostic imaging facility, ensuring a positive patient experience.

Responsibilities

  • Welcome and assist patients and visitors
  • Check-in patients
  • Answer phone calls
  • Schedule appointments
  • Collect payments
  • Perform front desk duties

Requirements

  • High School Diploma or equivalent
  • 0-2+ years of customer support or hospitality experience
  • Strong customer service, communication, and computer skills
  • Ability to multitask and work in a fast-paced environment

Preferred Skills

  • Experience in a medical or physician practice
  • Knowledge of medical terminology
  • Experience with patient collections and medical records
  • Bachelor’s Degree is a plus

Benefits

  • Opportunities for development
  • Flexible work arrangements

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