Patient Clerical Assistant/UKHC

About the role

The Patient Clerical Assistant's primary responsibility is to support patient care delivery by processing physician orders, maintaining patient records, managing patient information, and providing customer service. This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters.

Responsibilities

• Process physician orders for patient care
• Maintain patient records including filing, chart assembly and maintenance
• Manage patient information
• Provide customer service to patients, visitors, and service departments
• Serve as communications liaison
• Process requests/orders via fax, phone, computer, intercom, and imprinters
• Extensive verbal communication

Requirements

• High school diploma
• 1 year of related experience
• No license/registration/certification required

Skills

• Receptionist abilities (phone, keyboarding, filing, and fax machine skills)
• Knowledge of medical terminology
• Interpersonal skills

Preferred qualifications

• High school diploma
• At least one year of clerical experience within a medical setting

Pay

$15.00-22.60/hour

Schedule

Three 12.5-hour shifts per week (7:00 p.m. – 7:30 a.m.), including some weekends and holidays.

Physical requirements

• Regularly sitting at a computer workstation for extended periods
• Performing tasks with repetitive motions (such as typing)
• Intermittently standing or walking with objects weighing up to 10 pounds
• Occasionally standing or walking with objects weighing up to 25 pounds
• Occasionally lifting, pushing, and/or pulling objects weighing up to or over 50 pounds
• Exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials
• Exposure to loud noises, temperature extremes, hazardous chemicals and fumes including waste
• Exposure to cuts/punctures, blood-borne or airborne pathogens
• Exposure to combative/violent people