Patient Case Specialist, Full time - Nights

About the Role

Join UChicago Medicine, a world-class academic healthcare system, as a Patient Case Specialist in our Patient Access Services Department. This 100% onsite position requires you to be based in the greater Chicagoland area. We are dedicated to a patient-centric, efficient healthcare delivery system focused on quality, safety, service, and operational excellence.

Responsibilities

• Perform thorough analysis of patient's financial data.
• Determine and meet requirements of third-party payors to secure reimbursement for inpatient services.
• Document all account activity to ensure proper billing.
• Capture complete and accurate patient demographic and insurance information for inpatient admissions.
• Determine patient's liability and discuss it with the patient to secure payment.
• Cross-train in all Admission Services functions.
• Perform other duties as requested by senior management.

Requirements

• A completed Bachelor’s degree and/or 3 or more years of relevant experience.
• Good verbal and written communication skills.
• Ability to interact effectively with a variety of internal and external customers with tact, discretion, and courtesy.
• Strong mathematical skills to calculate patient liability.

Preferred Qualifications

• Experience working in a healthcare setting.

About Us

We’ve been at the forefront of medicine since 1899, providing superior healthcare with compassion. We need employees with passion, talent, and commitment—working together to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.

Pay

The pay range for this full-time (1.0 FTE) position reflects current market data and is reviewed annually. Compensation offered at hire will vary based on candidate qualifications, experience, and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Benefits

UChicago Medicine offers a full complement of benefit options for eligible roles. Review the benefits here.

Schedule

• Job Type/FTE: Full-Time / 1.0 FTE
• Shift: Nights
• Work Location: Onsite