Patient Care Technician - Senior

About the role

Join UPMC Children’s Hospital North Surgery Center as a Full-Time Patient Care Technician (PCT) and be part of a team dedicated to delivering exceptional care to our pediatric patients. This role offers a steady schedule of five 8-hour daytime shifts, primarily Monday through Friday, along with minimal weekends, holidays off, and free onsite parking—supporting a strong work-life balance.

Responsibilities

• Supports department operations, quality initiatives, and process improvements
• Takes ownership of assignments, works efficiently, and seeks help when needed
• Demonstrates professionalism, respectful communication, and teamwork across departments
• Follows all policies, safety standards, and documentation requirements
• Provides direct patient care:
• Assists with ADLs (bathing, feeding, mobility, toileting, repositioning)
• Collections vitals, blood glucose, I&O, weights, and specimens
• Supports procedures, therapies, and patient transport (including monitored patients)
• Reports changes in patient condition to the RN
• Performs core and advanced technical tasks as applicable:
• Phlebotomy, EKGs, point-of-care testing, bladder scans
• Foley care (insertion/removal as appropriate), simple dressings, IV removal/insertion
• Telemetry support and basic arrhythmia (if trained)
• Affords assistance with unit operations:
• Answers call lights/phones, transports patients, passes meal trays, completes clerical tasks
• Ensures equipment issues are reported promptly
• Supports patient and family education under RN direction and maintains a safe, inclusive care environment

Qualifications

• High school diploma or GED required
• Experience requirements (must meet one of the following):
• 2 years of general healthcare experience and meet Patient Care Technician requirements OR
• 1 year of healthcare experience and enrollment in a PT/OT/PA program with at least one completed clinical rotation OR
• 1 year of healthcare experience and a completed bachelor’s degree in a health sciences field
• Required training and development:
• Successful completion of Patient Care Technician Senior class
• Successful completion of eRecord training
• Annual professional contribution (defined post-hire)
• May require completion of UPMC cardiac rhythm course based on unit needs
• Preferred qualifications:
• Nursing student with at least one completed clinical rotation
• EMT or Paramedic certification, or current enrollment in an EMT/Paramedic program
• Licensure, Certifications, and Clearances:
• CPR/BLS certification (AHA-compliant; must include didactic and skills demonstration within 30 days of hire)
• ACLs preferred
• Act 31 Child Abuse Reporting (with renewal)
• Act 33 Clearance (with renewal)
• Act 34 Clearance (with renewal)
• Act 73 FBI Clearance (with renewal)

UPMC is an Equal Opportunity Employer/Disability/Veteran