PATIENT CARE TECHNICIAN - 8 South PCU - FT

About the role

This 24‑bed telemetry PCU specializes in the care and management of patients on the Faculty Medicine service and serves as the alternate unit for 8S Radius. As a member of the patient care team you will work in an environment that emphasizes personal well‑being and professional development, offering a great opportunity to start a health‑care career within a setting renowned for clinical excellence.

Responsibilities

• Provide basic nursing care including taking blood pressure, checking oxygen levels and temperature.
• Assist patients with bathing, meals, toileting, ambulation, and other activities of daily living.
• Deliver one‑on‑one care for patients on suicide or safety precautions.
• Document and report patient observations to licensed staff.
• Transport patients, supplies, specimens, and equipment within the facility.
• Contribute to performance‑improvement activities and departmental outcomes.
• Demonstrate competent knowledge of the EMR and assist with chart audits.
• Participate in unit quality surveillance, shared‑governance, and council/committee work.
• Lead unit huddles and take part in interdepartmental patient rounds (IDRs).
• Support staff scheduling, including covering lunch assignments.
• Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
• Order, stock, and organize department/unit supplies and equipment.
• Provide customer service, way‑finding assistance, and meaningful connections with patients and visitors.
• Process equipment between patients, clean unit‑based equipment, and gather necessary supplies.
• Operate and maintain general office equipment and follow procedures for timely equipment repairs.
• Lead streamlined admission, transfer, and discharge processes with a focus on patient experience.
• Assist in coordinating patient flow using unit‑specific software and the intranet.
• Promote process‑improvement initiatives that add value to outcomes and the organizational mission.
• Welcome and assist patients and visitors; assist with registration and serve as the “face” of the unit.
• Demonstrate excellent telephone etiquette, answer phones, screen calls, route calls, and take accurate messages.
• Monitor cleanliness of waiting and break rooms; perform safety/environmental rounds with multidisciplinary team members.
• Participate in the sitter process when competency‑appropriate.
• Assist with regulatory compliance (e.g., refrigerator, glucose meters, equipment room storage, code‑cart checks).
• Perform phlebotomy, non‑sterile wound‑care dressings, saline‑lock replacement/removal, and colostomy‑bag changes as competency‑appropriate.

Requirements

• High school diploma or equivalent (required).
• Previous experience in direct patient care (preferred).
• Certified Nursing Assistant (CNA) preferred; required for critical‑access facilities.
• AHA BLS‑HCP certification required within 6 months of hire.
• Effective interpersonal, communication, and teamwork skills.
• Successful completion of orientation and competency validation for the position.

Benefits

A $7,500 sign‑on bonus is available when the external candidate meets applicable guidelines.

Pay

Compensation range: $17.39 – $24.35 per hour. Pay is based on qualifications, credentials, education, and prior work experience. The range does not include benefits or pension plan.

Schedule

Evening/Night shift (United States of America).