Patient Care Technician - 10 MTN PCU - FT

How You’ll Help

The Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients. Provides quality service through a team oriented, collaborative approach to patient care.

Shift

Shift Night Facility 1906 Belleview Ave SE - Roanoke

What You’ll Do

• Provides basic nursing care and performs technical skills for specified age groups according to established standards.
• Affords assistance with activities of daily living and documents and reports patient observations to licensed staff.
• Transports patients, supplies, specimens, equipment, etc. within the facility.
• Contributes to Carilion Clinic's performance improvement activities.
• Actively participates in obtaining desired service line/departmental outcomes.
• Assists with chart audits, participates in unit quality activities, and actively participates in unit activities and/or organization councils/committees.
• Led streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.
• Supports department/unit staff scheduling, including covering lunch assignments.
• Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Assists with wayfinding, answering phones, making meaningful connections with patient and visitors.
• Operates and maintains general office equipment.
• Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment).
• Welcomes and assists patients and visitors; assists with registration.
• Serves as “face” of the unit; role models service excellence behaviors at all times.
• Answers phones and interacts with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately.
• Maintains cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members.
• Participates in the sitter process (if competencies appropriate).
• Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc)
• May be responsible for phlebotomy (competency appropriate)
• May conduct nonsterile wound care dressings (competency appropriate)
• May replace and remove saline locks (competency appropriate)
• May do colostomy bag changes (competency appropriate)

Qualifications

• Education: High School Diploma or GED required.
• Experience: None.
• Licensure, Certification, and/or Registration: If employee is working in a critical access facility, a Certified Nursing Assistant is required.
• Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for position.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Discounts on childcare
• Continued education and training