Patient Care Tech - Outpatient Services

About the Role

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities—that means not only when you are sick but keeping you well. As a Patient Care Tech, you will participate in the provision of safe, quality patient care as delegated by the Registered Nurse through support of standards and philosophies of Genesis Medical Center. You will provide assistance to nursing staff and physicians in various patient care and non-patient care activities, perform tasks in a caring and efficient manner, and assist with department-related housekeeping, supply, equipment, and facility maintenance tasks.

Responsibilities

• Support the provision of safe, quality patient care under the delegation of the Registered Nurse.
• Assist nursing staff and physicians with patient care and non-patient care activities.
• Perform tasks in a caring and efficient manner to support customer service.
• Assist with department-related housekeeping, supply, equipment, and facility maintenance tasks.

Requirements

• High School diploma/GED or equivalent experience.
• Basic Life Support (BLS) training required.
• No prior experience required, though previous experience, healthcare student status, CNA certification, or knowledge of medical terminology is preferred.

Benefits

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunities for growth throughout the system.

About the Location

Davenport and the Quad Cities region combine affordability with a vibrant culture. Families benefit from the Davenport Community School District and nearby colleges like St. Ambrose University and Augustana College. The area offers museums, riverfront parks, bike trails, year-round festivals, and easy access to Chicago and Des Moines for weekend trips.

MercyOne Genesis Davenport Medical Center, established in 1869, is one of the largest employers in the Quad Cities, with a workforce of nearly 5,000 employees. The nonprofit regional health system has 674 licensed beds and more than 70 locations, serving a 17-county bi-state region of eastern Iowa and western Illinois. It offers NICU, cancer, cardiac, robotics, critical care, pediatrics, women’s health, surgical, emergency, stroke, imaging, lab, and weight-management services. Recognition includes IBM Watson Top-15 Health System, Leapfrog “A” safety grade, U.S. News top-ranked hospital, national quality leadership, IT Most Wired, nursing excellence designations, and Great Iowa Nurse honorees.

Schedule

Full time, 0.8 FTE (32 hours per week), day shift.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.