Patient Care Tech III (Per Diem) - Emergency Room General

Location: Windham Community Memorial Hospital. Shift: per diem, minimum 16 hours per month required, plus 1 holiday per year.

About the Role

Under the direct supervision of an RN or designee, the Patient Care Technician assists the RN and MD in providing direct, age-specific care to patients—neonate through older adult—in Windham Hospital’s 23-bed Emergency Department. The ED handles a full spectrum of cases, from trauma and behavioral-health needs to opioid-related presentations and routine illnesses. The multi-disciplinary team includes Registered Nurses, Advanced Providers, Nursing Assistants, and administrative staff.

Responsibilities

• Model quality patient/customer service and maintain awareness of patient needs with tact, discretion, and compassion.
• Assist patients with activities of daily living and document in the medical record.
• Collaborate with the nursing team to ambulate, transfer, and/or turn patients while maintaining proper body mechanics.
• Obtain and record vital signs, blood glucose, EKGs, and intake/output; report abnormal findings to the Registered Nurse.
• Perform basic therapeutic measures under RN direction to achieve patient-care outcomes.
• Monitor cardiac rhythms, report changes, and document strip interpretation per unit protocol.
• Perform phlebotomy for blood and blood-culture collection; collect specimens (sputum, urine, stool).
• Conduct visual-acuity tests and assist MD with surgical procedures (set-up, dressing applications).
• Fit crutches, instruct patients in crutch walking, and apply orthopedic devices (sling, wrist splint, knee immobilizer).
• Perform daily equipment checks and other related duties as required.

Requirements

• High-school diploma or equivalency.
• Certified Nursing Assistant (CNA) certificate, EMT with clinical experience, or current nursing student or successful completion of Windham’s PCT 3 boot-camp.
• BLS certification required; must obtain within the first three months of employment if not already certified.
• Knowledge of medical terminology and basic computer skills preferred.
• Experience with arrhythmia detection and phlebotomy preferred.

Benefits

Hartford HealthCare offers a competitive benefits program designed to support work/life balance and career development across its statewide locations.