Patient Care Specialist II (Medical Assistant-LA County)

About the role

A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care.

Responsibilities

• Embodies AHF’s commitment to excellence in patient care, patient retention, operational efficiency, and adaptability.
• Contributes to a positive patient experience by being a passionate advocate for our top initiatives.
• Ensures that AHF Core Values and Mission stay top of mind with all that you do.
• Works as part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing medical assistant clinical functions including phlebotomy, and performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage.
• Participates in cross-functional rotations to develop across multiple healthcare center functions.
• Collaborates with other AHF employees and departments to reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.

Qualifications

• Medical Assistant Diploma or Certification
• Valid CPR Certification from an American Heart Association-recognized vendor