Medical Assistant (Patient Care Specialist II)

About the role

A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care.

Responsibilities

• Embodies AHF’s commitment to excellence in patient care, patient retention, operational efficiency, and adaptability.
• Enhances the reputation of AHF by being a passionate advocate for our top initiatives.
• Ensures that the AHF Core Values and Mission stay top of mind with all that you do.
• Works as a part of a close-knit team to go above and beyond to meet the needs of our patients.
• Performs medical assistant clinical functions including phlebotomy.
• Performs administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage.
• Participates in cross-functional rotations to develop across multiple healthcare center functions.
• Promotes adaptability and collaborates with other AHF employees and departments to reinforce AHF's reputation as a trusted healthcare provider.

Requirements

• Certified Medical Assistant.
• Valid CPR Certification from an American Heart Association-recognized vendor.