Patient Care Specialist 2 (Medical Assistant)
About the role
A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. PCS2s enhance the reputation of AHF by demonstrating adaptability and a versatile skill set, seamlessly transitioning between clinical, administrative, and front office roles to foster a positive patient experience, trust, and loyalty.
You will be a passionate advocate for our top initiatives, ensuring that the AHF Core Values and Mission stay top of mind in all that you do. AHF operates in a dynamic environment, requiring nimble adaptation to provide the best experience for our clients and workplace for our employees. The PCS2 will work as part of a close-knit team to meet the needs of our patients and uphold AHF's reputation as a trusted healthcare provider dedicated to compassionate, high-quality care.
Responsibilities
- Perform medical assistant clinical functions, including phlebotomy.
- Handle administrative duties such as front office tasks, processing patient referrals, and verifying insurance coverage.
- Actively participate in cross-functional rotations to develop skills across multiple healthcare center functions.
- Collaborate with other AHF employees and departments to reinforce AHF's mission and values.
- Seamlessly transition between clinical, administrative, and front office roles to ensure operational efficiency and a positive patient experience.
Want to learn what it's like to be a Patient Care Specialist 2 at AHF? Watch this quick video: Patient Care Specialist 2: Day in the Life!