Patient Care Specialist

Overview

Sentara Family Internal Medicine is now hiring a full-time Patient Care Specialist in Williamsburg, VA. Hours are Monday through Friday, 8:00AM – 4:30PM, day shift.

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Primary Duties

• Answering phones
• Scheduling appointments
• Answering patient questions

Requirements

• HS Diploma (Required) – Associate Level degree or higher in lieu of the required experience will be considered
• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

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