Patient Care Specialist

PRIMARY FUNCTIONS

• Listening to residents and responding to their concerns and questions.
• Completing all necessary and appropriate resident care, including toileting, vital signs, repositioning, transferring, bathing & dressing.
• Reporting all resident concerns and changes to the nurse in charge.
• Transporting residents to any activity or appointment.
• Assisting residents by providing them with all their nutritional needs. This includes providing snacks, milkshakes, and assisting residents at mealtime.
• Maintaining professionalism by keeping a neat and clean appearance, the willingness to learn new concepts, accepting accountability for job performance, managing time effectively, and promoting compassion and understanding for the residents and their needs/wants.
• Promoting teamwork.
• Ensuring attendance and punctuality by coming to work when assigned, checking the time card, checking the schedule, and reporting for the assignment in a timely manner.
• Maintaining safety for self and residents by being alert, watching out for the safety of the residents and staff members, moving and transferring residents in a safe manner according to the plan of care as well as established protocols and guidelines.
• Communicating and providing customer service by speaking with residents, families, and staff with tact, diplomacy, and good listening skills, responding to call bells, owning resident's concerns, promoting teamwork, and being a trusted staff member.
• Completing required documentation after the completion of care and filing in the chart as required.
• Affording appropriate activities to residents, encouraging them to participate in individual and group activities, assisting residents with walk to dine ambulation programs and as much exercise as recommended.
• Performing other duties as assigned by the supervisors.
• Following infection control guidelines per nursing policies and procedures.
• Training and mentoring newly recruited CNAs.

QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• A high school diploma or general education degree (GED).
• One year of CNA experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

CERTIFICATES, LICENSES, REGISTRATIONS

• Certified Nursing Assistant License issued by the State of Florida.
• A High School Diploma or equivalent.

ORGANIZATION

• Completing care in a timely manner.
• Organizing resident’s room.
• Participating in all mandatory in-services.
• Compliance with State of Florida Board of Nursing continuing education for the Certified Nursing Assistant in Long Term Care requirements.