Patient Care Coordinator/Intake Authorization Coordinator- Beacon Summit Woods-Sharonville

Job Description

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator/Intake Authorization Specialist to join their team in Cincinnati, OH.

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service
• Obtain and manage insurance Authorizations for physical therapy
• Effectively communicate with Clinical staff, physician offices and insurance carriers to ensure timely approval of services
• Track Authorization status, expiration dates, visit counts and reauthorizations needs to prevent treatment interruption
• Submit clinical documentation and supporting medical records to payers as required for authorization approval
• Maintain accurate documentation in EMR and scheduling system regarding authorizations
• Deliver excellent customer service by helping patients understand insurance requirements and authorization processes
• Create an inviting clinic atmosphere
• Make all welcome calls
• Monitor and influence arrival rate through creation of a great customer experience
• Practice Management - Manage schedule efficiently
• Manage document routing
• Manage personal overtime
• Manage non-clinical documentation
• Manage deposits
• Manage caseload, D/C candidate, progress note, and insurance reporting
• Monitor clinic inventory
• Attend any required training for Raintree and other business process updates
• Complete quarterly compliance training

Qualifications

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Demonstrated ability to work independently while maintaining organization, accuracy and timely follow through
• Excellent time management skills with the ability to prioritize tasks with minimal supervision
• Self-motivated and proactive
• A member of a team, must possess efficient time management and presentation skills

Physical Requirements

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.