Patient Care Coordinator I - Cedar Creek Eye Center

About the role

This is a customer-facing position that provides the highest-quality client service and patient care at the practice.

This job description is not exhaustive; duties may change and the role reports to the Practice Manager or their designee.

Status: Full-time (FT) • Exemption: Non-exempt • Department: Business Office

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check‑in and check‑out
• A variety of front‑desk administrative duties

Qualifications

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable.

• 1+ years of experience
• Excellent time management skills
• Attention to detail
• Efficiency at multi‑tasking
• Proficiency with computers and basic systems
• Ability to interact with patients in a professional and friendly manner