Patient Care Coordinator - Beacon Ortho clinic Red Bank RD

About the role

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cincinnati, OH. This entry-level office role maintains pleasant and consistent daily clinic operations while providing excellent customer service.

Responsibilities

• Greet everyone who enters the clinic in a friendly and welcoming manner
• Schedule new referrals received by fax or telephone from patients and physician offices
• Verify insurance coverage for patients
• Collect patient payments
• Maintain an orderly and organized front office workspace
• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Create an inviting clinic atmosphere
• Make all welcome calls
• Monitor and influence arrival rate through creation of a great customer experience
• Manage schedule efficiently
• Manage document routing
• Manage personal overtime
• Manage non-clinical documentation
• Manage deposits
• Monitor clinic inventory
• Attend any required training with Territory Field Trainers for Raintree and other business process updates
• Complete quarterly compliance training

Qualifications

• High School Diploma or equivalent
• Strong communication skills with ability to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, and work with little to no supervision
• Efficient time management and presentation skills as part of a team

Physical Requirements

• Exposed to indoor environmental conditions including noise and temperature changes
• Sedentary work with ability to interchange between sitting and standing
• Constantly communicates with associates; must be able to hear and speak to accurately exchange information
• Frequently operates a computer and office equipment such as printers, phone, keyboard, mouse, and copy machines
• Constantly uses repetitive motions to type
• Must be able to constantly view computer screen and read items on screen
• Must have ability to comprehend information provided and use judgment to appropriately respond in various situations
• Occasionally walks, stands, pushes or pulls 0–20 lbs.; lifts 0–20 lbs. from floor to waist; carries, pushes, and pulls 0–20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3 weeks Paid Time Off plus paid holidays
• 401K with company match