Patient Care Coordinator

About the role

Kennestone Endodontics, located in Marietta, Georgia, is seeking a Patient Care Coordinator to join our busy specialty practice. This role involves administrative and front office duties to ensure a positive and valuable experience for all patients and visitors.

Responsibilities

• Welcome patients to the dental office
• Maintain accurate patient records
• Answer and redirect all incoming calls
• Sort and forward emails
• Keep updates and records tidy and presentable
• Ensure all necessary materials are available (pens, forms, paper)
• Work full-time, 32 hours per week
• Facilitate and coordinate other office responsibilities as needed

Requirements

• 1 year of proven experience as a front desk representative, agent, or relevant position
• Familiarity with office machines (fax, printer, etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desire to help patients

Qualifications

• Resourceful and passionate
• Adaptable to new tasks
• Proactive problem-solver
• Team player

Skills

• Excellent communication skills
• Organizational skills
• Problem-solving skills
• Customer service orientation

Benefits & Perks

• BCBS High Deductible & PPO Medical insurance options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and inclusive work environment
• Strong culture of honesty and teamwork

Pay

$16 - $22 USD

Schedule

Full-time, 32 hours per week