Patient Care Coordinator

Overview

Bright Now! Dental supported by Smile Brands is seeking a friendly, organized, and patient-focused Travel Specialty Patient Care Coordinator to support our specialty practices in the Olympia, WA area.

Responsibilities

• Welcome patients and create a positive, professional first impression.
• Schedule specialty appointments and coordinate patient care across multiple locations.
• Verify insurance benefits, obtain authorizations, and discuss financial arrangements with patients.
• Support specialty providers by managing patient communications and ensuring efficient office flow.
• Maintain accurate patient records and documentation.
• Answer phones, respond to patient inquiries, and provide exceptional customer service.
• Collaborate with doctors and clinical teams to ensure a seamless patient experience.
• Travel to assigned specialty offices within the Olympia market based on business needs.

Qualifications

• Previous customer service experience required.
• Experience in a dental or medical office preferred.
• Strong communication and interpersonal skills with a patient-first mindset.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Experience with dental practice management software and insurance verification is a plus.
• Able to travel between assigned specialty offices.

About Us

At Smile Brands, we believe exceptional patient care starts with an exceptional team. We invest in our employees through ongoing training, career growth opportunities, and a collaborative culture where everyone is supported and empowered to succeed.

Why Join Bright Now! Dental?

If you're looking for a rewarding career where you can make a difference every day while supporting multiple specialty practices, we'd love to hear from you.

Preferred Qualifications

Previous experience in a dental or medical office setting.

About Us

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.

Benefits

• Paid time off (“PTO”)
• Health, dental, vision, health savings account
• Telemedicine, flexible spending accounts
• Life insurance, disability insurance
• Employee discount programs, pet insurance
• 401k plan

Smile Brands Inc. and All Affiliates are Equal Opportunity Employers

We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.