Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $19-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient informationCollect copays and patient balances as neededManage appointment schedulingAnswer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professionalCollect and update patient informationAssist with administrative tasks such data entry and maintaining patient records Requirements High school diploma or equivalentPrior experience in a customer service or administrative role, preferably in a healthcare settingExcellent interpersonal and communication skillsStrong attention to detail and organizational skillsAbility to multitask, prioritize tasks, and work in a fast-paced environmentProficient in computer skills and ability to learn new software systems Benefits Monthly performance bonusMedical, dental, vision insuranceSTD/LTDHospitalization insuranceAccident insuranceLife insurance401k with employer matchEmployee assistance program Employee discountsEmployee referral programPaid time off (PTO)