Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $18-$21 per hour, based on experience and qualifications Responsibilities: Greet patientsAnswer phonesSchedule patient appointments Complete new patient registration and data entryDiscuss insurance benefits, authorization requirements and payment responsibilitiesCollect patient balances (copay/deductible/coinsurance)Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalentPrior experience in a customer service or administrative role, preferably in a healthcare settingExcellent interpersonal and communication skillsStrong attention to detail and organizational skillsAbility to multitask, prioritize tasks, and work in a fast-paced environmentProficient in computer skills and ability to learn new software systems Benefits Monthly performance bonusMedical, dental, vision insuranceLife insurance401kEmployee assistance program Employee discountsEmployee referral programPaid time off (PTO)