Patient Care Coordinator
Professional Physical Therapy · Andover, MA · 1 wk ago
On-siteAdministrative$18–$21/hrFull-time
Responsibilities
- Greet and check in patients, ensuring accurate and complete patient information
- Collect copays and patient balances as needed
- Manage appointment scheduling
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional
- Collect and update patient information
- Aid with administrative tasks such as data entry and maintaining patient records
Requirements
- High school diploma or equivalent
- Prior experience in a customer service or administrative role, preferably in a healthcare setting
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational skills
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Proficient in computer skills and able to learn new software systems
Benefits
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD, Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)