Patient Care Coordinator
Partnerships for Dentists · Branson, MO · 2 wk ago
Healthcare$18–$20/hrFull-time
About the role
We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team!
Responsibilities
- Greet patients and ensure a welcoming front-office experience
- Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
- Present treatment plans, review fees, discuss payment options, and collect co-pays
- Verify insurance benefits, handle claims, and manage accounts receivable follow-up
- Maintain accurate patient records and support all aspects of front-office operations
- Cookier referrals and follow through on patient care with specialists
- Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
- Participate in daily huddles and communicate clearly with the clinical team
- Ensure HIPAA and OSHA compliance at all times
- Promote the practice by asking for reviews and referrals
- Support cleanliness and organization in both front office and shared areas
Requirements
- Previous experience in a dental office setting is required
- Outstanding communication and customer service skills
- Knowledge of dental terminology and insurance processes (ADA codes a plus)
- Strong multitasking and organizational abilities
- Comfortable using scripts and addressing patient objections
- Team player with a positive attitude and flexible mindset
- Dental office experience strongly preferred
Benefits
- Competitive Salary
- 401(k) Matching
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Employee Perks & Discounts
Pay & Schedule
- Pay: $18-$20/hour
- Schedule: Monday through Friday | 36-40 hrs/week