Patient Care Coordinator

About the role

We are seeking a Patient Care Coordinator in Germantown who embodies a professional mindset towards the front office, viewing it as their domain. The ideal candidate thrives on organization, great hospitality, and drives the practice's success.

Responsibilities

• Treat every patient like family and every task like a signature.
• Manage patient flow with confidence, providing clear service standards.
• Ensure the office runs at peak productivity, from the first phone call to the final treatment plan presentation.
• Maximize office output while maintaining a seamless patient experience.
• Take 100% accountability for the front-office outcome.
• Be comfortable with technology, especially Dentrix.

Requirements

• Minimum 1 year of dental office experience, with 2+ years in a professional business office environment preferred.

Qualifications

• Ownership mentality: Take full responsibility for the front-office outcome.
• Productivity mindset: Eliminate gaps in the schedule and administrative waste.
• Technical proficiency: Comfortable with technology, particularly Dentrix.

Skills

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Proficiency with dental office software (Dentrix).

Benefits

• Clear direction and defined goals.
• Unrivaled support through collaborative business teams and the latest tools.
• Active feedback through regular "Provider Pulse" check-ins.
• Genuine appreciation for the Coordinator's role as the "Director of First Impressions."
• A clear path to advancement within a thriving six-location network.

Pay

Details TBA.

Schedule

Details TBA.