Patient Care Coordinator

About the role

Huntington Hearing Solutions, a privately-owned Audiology practice in Pasadena, CA, is seeking a Patient Care Coordinator to join our team. We have been helping patients in our community since 2007 and are passionate about providing both the best hearing healthcare technology available and the best patient experience possible. We seek a growth-minded customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology.

Culture & Attributes

The ideal candidate must be:

• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate

Responsibilities

• Manage patient scheduling and confirming appointments
• Insurance verifications & prior authorizations
• Maintain patient records & manage patient charts
• Extensive customer service utilizing email, phone calls, and in-person interactions

Requirements

• Demonstrated experience building strong and positive relationships with patients or customers
• Ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other medical practice software
• High School Diploma (Business school or Associate degree preferred)

Benefits

• Competitive salary and bonus
• Paid time off including holidays
• Medical Insurance including Dental
• 401(k) Plan
• Other perks

Candidates must be authorized to work in the US for any employer.