Patient Care Coordinator

Responsibilities

• Greet and check-in patients upon arrival.
• Gather requisite patient information, place in chart, and enter in computer.
• Check patients out and collect all fees as required.
• Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages, and direct callers to the appropriate personnel.
• Ensure retail products are consistently stocked and well-organized.
• Aid with light housekeeping duties, including laundry and maintaining cleanliness as needed.
• Ensure comfort of patients in waiting room and cleanliness throughout the office.

Qualifications

• Knowledge of the medical terminology, cosmetic procedures, and skincare products.
• 2 Years experience in a medical office or medical spa setting.
• Experience answering phones in a medical office environment.
• Excellent communication, organizational, and management skills.
• Must have proficient computer and typing skills.

Pay

The salary for this position ranges from $20-$25/hour, depending on experience, with additional performance-based incentives and benefits.

Benefits

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.

Schedule

This is a full-time position. The role is onsite with standard working hours, Tuesday to Saturday from 9am-6pm. We believe in maintaining a healthy work-life balance while ensuring business needs are met.