Patient Care Coordinator / Aesthetician for Plastic Surgery

Position Overview

We seek a dynamic and motivated Patient Care Coordinator to join our team. In this role, you will guide patients through their aesthetic journey, from initial consultation to post-procedure care. You will play a crucial role in educating patients about our services, assisting them in making informed decisions and ensuring a seamless and positive experience throughout their treatment process. Ideal candidates will be focused on selling through a consultative approach, following up on patient inquiries, creating monthly marketing plans, and other sales-related functions.

Key Responsibilities

• Conduct the sales process by presenting treatment options and guiding patients through decision-making.
• Meet or exceed monthly sales goals and achieve required metrics for patient satisfaction.
• Act as the primary point of contact for prospective and existing patients, both in-person and over the phone.
• Provide impeccable patient liaison services to patients.
• Schedule and coordinate patient consultations, surgeries, and follow-up appointments.
• Provide detailed information about our services, procedures, pricing, and financing options.
• Conduct thorough consultations to understand patients' aesthetic concerns and goals.
• Collaborate with our surgical team to develop customized treatment plans for each patient.
• Manage patient inquiries, concerns, and requests with professionalism and empathy.
• Maintain accurate patient records and documentation in compliance with healthcare regulations.
• As needed, coordinate with external vendors, such as medical suppliers and insurance providers.
• Auxiliary support with marketing initiatives and promotional events to attract new patients and enhance brand visibility.

Qualifications

• Knowledge of cosmetic surgery procedures, dermatology and aesthetics.
• Prior experience in sales, customer service, or patient care within the healthcare or cosmetic industry is highly desirable.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational abilities with attention to detail and accuracy.
• Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
• Compassionate, empathetic, and patient-focused attitude.

Benefits

• Competitive salary commensurate with experience.
• Competitive package.

Pay

$25.00 - $35.00 per hour

San Francisco Plastic Surgeon – Shahin Javaheri, MD

Dr. Javaheri

Our goal is to provide superior service and an outstanding commitment to patient care with a personal approach. We are proud to offer a variety of surgical and non-surgical procedures to help patients achieve a more beautiful and natural looking result!

Dr. Shahin Javaheri is a renowned second-generation plastic surgeon double board certified by the American Board of plastic surgery and Otolaryngology. He is well respected in the community of plastic surgeons and is internationally recognized for his work as well as his expertise in designing and customization of full-body implants for men and women. With nearly 30 years of experience in the field, Dr. Javaheri has gained a reputation for his artistic approach and attention to detail.