Patient Care Coordinator

Responsibilities

• Perform a range of office tasks efficiently.
• Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Optimize scheduling to maximize test opportunities and track patient engagement.
• Aid in local marketing efforts, cultivating new community relationships and referrals.
• Handle incoming calls and follow up with patients professionally.
• Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Manage payments, reconcile cash balances, and oversee inventory.
• Maintain a clean, welcoming workspace.

Qualifications

• A high school diploma or equivalent is required.
• Two years’ experience in office administration, sales, or customer service is preferred.
• Proficiency in MS Office is preferred.
• Flexibility to work varying hours is required.

Competencies

• A strong customer service orientation.
• A team player with a positive, enthusiastic attitude.
• A self-motivated, organized, and decisive individual.

Pay

Hourly wage pay range: $15-16/hr

Schedule

Varying hours are required.

Benefits

N/A

Skills

N/A

Benefits

N/A

Schedule

Varying hours are required.

Equal Opportunity Employer

We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.