Patient Ambassador

Job Summary

Acts as an advocate and liaison for patients and visitors at the time of arrival by greeting guests in a prompt, caring and courteous manner; providing directions, badging of visitors or escorting guests to requested areas of the hospital.

Qualifications

• Minimum Qualifications: High school diploma or equivalent - Associate’s Degree preferred
• Exceptional customer service skills
• Excellent communication skills, bilingual preferred
• Ability to problem solve in real time
• Physical ability to push visitor or patient around facility in wheelchair
• Ability to stand for long periods
• Experience: A minimum of three (3) or more years in a customer service related position required, healthcare preferred
• Experience with Microsoft Office, EPIC strongly preferred