Patient Ambassador

About the role

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. At applicable locations, the Patient Ambassador operates TUG robots for the delivery and exchange of supplies and patient meals to the nursing unit. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Responsibilities

• Provide patient focused support services across food and nutrition, linen, laundry, housekeeping, and supply management.
• Operate TUG robots for delivery and exchange of supplies and patient meals to nursing units where applicable.
• Perform duties in alignment with Mercy’s mission, values, and Service Standards.

Requirements

• Obtain Jefferson Food Handlers certification within 90 days of hire.
• Ability to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growing your role within the department.

Qualifications

• Preferred: High school diploma or equivalent.
• Preferred: Additional language skills.

Skills

• Effective English communication (verbal and written).
• Willingness to learn new skills and take on growth opportunities.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.

Schedule

Part‑time position.