Patient Accounts Representative

About the role

Performs all billing and collecting activities to manage the accounts receivables for the Physician Enterprise Centralized Billing Office (CBO).

• Charge entry, payment posting, account follow-up and reconciliation
• Resolutions with payors, payment plan or financial assistance coordination
• Identifying problem trends and communicating with payors, practices, and patients
• Investigating credit and unapplied payments
• Refunding patients and payors in accordance with payor and government requirements and internal policies
• Payment application, charge entry, and cash management duties

Schedule

Full-time, 5 days a week (Monday–Friday). Flexible 8-hour shifts between 6:00 AM–5:30 PM.

Requirements

• 1 year of applicable experience

About the organization

Saint Luke’s is a faith-based, nonprofit, locally owned health system in Kansas City with 12,000 employees. It is the region’s premiere provider of health services, offering a highly diverse and inclusive workspace where all voices matter.