Patient Accounts Representative

Responsibilities

• Answering incoming patient phone calls
• Verifying insurance coverage
• Processing payments
• Resolving billing inquiries
• Communicating with patients about their outstanding balance
• Working with insurance companies to ensure accurate claims submission and timely reimbursements
• Billing hospital claims to various insurance carriers and governmental agencies
• Following up on unpaid claims with various insurance carriers and/or governmental agencies
• Following up with collection agencies, attorneys, and/or other third-party agents

Requirements

• Ability to communicate effectively via verbal and written skills
• Good computation and organizational skills, able to understand an Insurance Explanation of Benefits
• Detail oriented and understands basic problem solving skills
• Related office experience and computer skills preferred via Microsoft Excel and Word products