Patient Accounts Representative

About the role

Fitzgibbon Hospital is a non-profit community hospital serving the Marshall, MO and surrounding areas. The hospital is seeking a Patient Accounts Representative to join its Patient Accounts team.

Responsibilities

• Positively assists patients with meeting their financial obligations
• Submits insurance claims to multiple payors
• Contacts insurance companies to follow up on claims and appeals
• Maintains acceptable levels of accounts receivable

Requirements

• Full-Time - 40 hours per week, 8a-4:30p, Monday through Friday
• Self-driven and compassionate
• Billing experience - Medicare billing preferred
• Dependable: reliable transportation and positive contact number
• Arrives to work on time with a positive attitude
• Independent: enjoys working with little direction and takes ownership in achieving goals
• Adaptable/flexible: enjoys doing work that requires frequent shifts in direction and able to multitask
• Detail-oriented: establishes an environment that is responsive to patients, guests, and employees' needs
• Achievement oriented: enjoys taking on challenges and researching to find answers
• Knowledgeable of current Medicare and designated payor billing rules

Qualifications

The ideal candidate should have:

• Billing experience - Medicare billing preferred
• Dependable: reliable transportation and positive contact number
• Arrives to work on time with a positive attitude
• Independent: enjoys working with little direction and takes ownership in achieving goals
• Adaptable/flexible: enjoys doing work that requires frequent shifts in direction and able to multitask
• Detail-oriented: establishes an environment that is responsive to patients, guests, and employees' needs
• Achievement oriented: enjoys taking on challenges and researching to find answers
• Knowledgeable of current Medicare and designated payor billing rules

Skills

• Compassion
• Attention to detail
• Communication skills
• Problem-solving skills
• Time management

Benefits

• Paid time off (PTO)
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (FSAs)
• 403(B) Retirement plan
• Tuition Reimbursement Program (after 1 year of service)

Pay

Compensation is based on experience.

Schedule

• Full-Time - 40 hours per week
• 8a-4:30p - Monday through Friday