Patient Accounts Representative

About the Role

The person in this position is responsible for various portions of the Accounts Receivable process. This includes insurance verification, preparing patient accounts for billing, conducting accurate and timely follow-up, resolving patient and insurance company questions with regard to those bills, and ensuring receipt and documentation of all payments received. The role also involves pulling monthly Aged Trial Balance Reports in Excel and drilling down to areas of responsibility to facilitate timely billing and follow-up.

Schedule

Monday - Friday, 8:00 AM - 4:00 PM

Responsibilities

• Insurance verification
• Preparing patient accounts for billing
• Conducting accurate and timely follow-up on accounts
• Resolving patient and insurance company billing inquiries
• Ensuring receipt and documentation of all payments
• Pulling monthly Aged Trial Balance Reports in Excel
• Analyzing reports to facilitate timely billing and follow-up

Requirements

• High School diploma or GED equivalent
• Technical knowledge of health care billing processes
• Experience in health care receivables management and automated billing systems
• Proficiency in Microsoft Office products, with strong fluency in Microsoft Excel
• Knowledge of CPT, HCPCS, and ICD-10-CM coding to ensure accurate billing
• Good communication skills

Preferred Qualifications

• Medical terminology
• Strong analytical skills