Patient Account Rep II (Hybrid)

Patient Account Rep II (Hybrid)

Job Description

We are seeking a detail-oriented and dependable Patient Accounts Representative II to join our team!

What You’ll Do

• Billing & Collections: Manage daily billing for insurance claims and collections for outstanding payor accounts and self-pay encounters.
• Account Monitoring & Reconciliation: Reconcile assigned accounts using proper workflows and ensure accurate account resolution.
• Knowledge of Programs: Stay updated on third-party carriers, government payors, special programs, and the University Health Financial Assistance program.
• Compliance & Regulations: Meet regulatory compliance standards, federal regulations, and department protocols to ensure accuracy and adherence to industry standards.
• Electronic Systems & Customer Service: Use various electronic systems to track and manage accounts while providing excellent customer service.
• Problem Solving: Use critical thinking to resolve billing issues independently and efficiently.

Minimum Requirements

• High School Diploma or equivalent.
• At least two years of experience in a professional or insurance billing environment.
• Experience with commercial insurance, Medicare, and Medicaid reimbursement.
• Working knowledge of reimbursement comment codes and payer provider manuals.
• Computer literacy and ability to use Excel, Word, Outlook, and a 10-key calculator.
• Extensive knowledge of third-party billing procedures with the ability to act as a subject matter expert in this area.
• Strong oral and written communication skills to effectively communicate with payors and patients.

Why You'll Love It Here

• Competitive salary and benefits package.
• A supportive and collaborative team environment.