Patient Account Rep

About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2000 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

Job Summary

The Patient Account Representative will prepare and process superbill charges and payments, ensuring accurate financial record-keeping. Responsibilities include reviewing and posting payments and write-offs, applying knowledge of payer contracts, and completing daily posting logs and audits.

Responsibilities

• Reviews and posts payments and write-off/adjustments from insurance and patients.
• Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs), payments, adjustments, insurance contracts and contracting system, insurance benefits, and all account comments; applies knowledge of payer contracts and experience with insurance reviews to gather additional information as necessary.
• Posts and tracks electronic funds transfer (EFT) information and validates EFTs for accuracy.
• Follows write-off approval protocols for non-routine adjustments.
• Manually posts non-electronic activities to include: payments, adjustments, and zero payment denials.
• Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor/Manager.

Qualifications

To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management.

Benefits

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time.

Pay

The posted compensation range of $16.42 - $23.19 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

Schedule

Monday - Friday 8 hours per day