Patient Account Rep

Brief Description Purpose of Job This position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical Center. Reports and submits claims to third party payers. Answers inquiries and provides customer service in the resolution of billing issues and account balances. Primary focus is in one of the following areas: Payment posting, collections, accounts receivable management, remittance reconciliation. Job Functions Reviews clearinghouse transactions. Reviews rejections for claim corrections, makes appropriate changes, and generates claim for submission or corrected claim. Reviews aged accounts receivables, monitors and works outstanding insurance claims. Assures payments are posted accurately and timely to patient accounts. Answers inquiries regarding insurance and/or billing concerns and follow-up with peer source when needed. Completes remittance reconciliation. Assists and refers external customers to proper resources for questions. Provides professional and courteous customer service to internal and external customers. Maintains knowledge on insurance companies policies and billing guidelines. Performs other duties as assigned. Minimum Education/Work Experience High School Diploma or equivalent1-year professional medical billing experience ORPerformance history with demonstrated ability to problem solve, provide attention to detail, and take initiative Knowledge/Skills/Abilities Demonstrated skills in claim submissionAbility to meet and maintain the necessary background checks as aligned with position functionsAbility to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned aboveAnalytical skillsAbility to respond appropriately to unpredictable situations and diverse patient populationsAbility to work autonomously and as a teamCapable of making independent decisions with the use of good critical thinking and problem-solving skillsKnowledge of basic computer functions and Microsoft Office applicationsAbility to multi-taskAbility to serve patients in a friendly and efficient mannerAbility to perform basic math functionsAbility to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above License/Certification Preferred Qualifications Familiar with medical terminology Physical Demands Link to Employee Health Physical Demands Compensation Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials. Benefits Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available.