Patient Account Registrar

About the role

The Patient Account Registrar at Saint Michael's Medical Center is responsible for interviewing patients or their representatives to obtain necessary demographic information, securing insurance information, eligibility, benefits, and authorizations. This position works closely with various departments within Admitting, including the PBX operator and reception areas.

Responsibilities

• Interview patients or their representatives to obtain patient demographics
• Secure insurance information, eligibility, benefits, and authorizations as applicable
• Work closely with all facets of the Admitting department, including PBX operator function and reception areas
• Operate a computer to input and retrieve data
• Communicate with the population served using age-specific techniques from neonatal to geriatrics
• Maintain proficiency in medical terminology

Requirements

• Previous hospital experience as an admissions representative preferred
• Knowledge of medical terminology preferred
• Effective written and verbal communication skills
• Ability to multi-task and prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Service experience required

Qualifications

• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Skills

• Computer skills
• Medical terminology knowledge
• Age-specific communication skills
• Multi-tasking and prioritization skills
• Problem-solving abilities

Benefits

At Saint Michael's Medical Center, we offer a comprehensive benefits package that includes:

• Paid time off
• A 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many voluntary benefit options

Pay

A reasonable compensation estimate for this role is $15.92 to $20.50 per hour.

Schedule

This position is available on a part-time basis, with evening shifts.